- Our standard delivery is based on the item’s weight.
- We use our appointed courier and offer a tracked service from their website.
- Tracking No. will be provided via email.
- All orders will be processed within 3 working days after receiving payment.
- The total duration of the order processing until delivery is 3-7 working days for Peninsular Malaysia (or earlier), 3-14 days for Sabah Sarawak (or earlier). Please expect delay during the Movement Control Order.
- Please be informed that Amazing Secret is not responsible for any delay due to delivery matters by courier service.
- We are sorry that we do not provide international shipping at the moment.
RETURNS AND REFUNDS
- We will not accept any cancellation based on “change of mind”.
- No refund is allowed after payment.
- In any case of faulty or damaged of the product, we will arrange for replacement upon receiving a complaint.
- Kindly contact our customer service for any delivery problems.